Through BusinessObjects Data Quality XI for SAP® Solutions, SAP customers can maximize the value of their SAP ERP and CRM applications. This certified solution natively integrates into the SAP environment, allowing users to understand and interpret their business information by ensuring data quality at numerous touch points throughout the enterprise.
SAP customers can utilize Business Objects data quality software for quick global address verification while preventing duplication of stored information leveraging SAP's Postal Validation and/or Duplicate Check and Error Tolerant Search interfaces. This allows users to improve the efficiency of their business processes, increase system adoption, and provide more thorough service to clients and business partners.
SAP Frequently Asked Data Quality Questions
What is data quality?
Within SAP, data quality is defined as postal validation, duplicate checking, and error tolerant searching. Postal Validation enhances address information by comparing data against address directories provided from local postal authorities around the world. Duplicate Check avoids duplicate entries by scanning the database for potential duplicates before new customer data is committed to the database. Finally, Error Tolerant Searching provides flexibility by giving users the ability to conveniently search their SAP system for business information as required. Involvement of a data quality initiative helps you maintain a reliable source of information for all departments within your own organization while simultaneously maximizing interactions with your vendors, customers, and business partners.
When and where should I integrate data quality into my SAP Suite of applications or other projects in my enterprise?
Data quality should be integrated any place where data is entered, loaded, processed, or updated. Data quality should be built into the beginning phases of all Enterprise Resource Planning, Customer Relationship Management, and Business Intelligence projects. Too many projects focus on data quality as an afterthought, at the back-end of a data repository or when a project has failed. By not incorporating data quality measures at every customer touch point, on both front and back-end operations, the cost of cleansing the data dramatically increases as well as how long the cleansing process takes to complete.
Can I integrate a data quality solution within other software applications?
Data quality solutions can be fully integrated into CRM, ETL (Extract Transform Load), ERP, or BI solutions and have the advantage of being "seamless" to the end user - reducing the learning curve, as well as decreasing the implementation timeframes. Your data process flow should not have to be modified to add a new data quality solution. Through integration and strategic partnerships you are assured that you are getting a best-of-breed solution.
Will BusinessObjects Data Quality XI for SAP® Solutions manage my global data?
Yes. Built on a global framework capable of validating address information for over 190 countries in a single processing pass, Business Objects' Data Quality XI for SAP allows you to identify country names, format and standardize addresses, correct missing address information, and assign postal codes for each respective country. Furthermore, the technology offers the ability to complete/populate addresses with minimal data or offer suggestions for possible matches. This easy address system is ideal in call centers or any transactional environment where data needs to be cleansed at the point-of-entry. The software improves real-time transactions for your call centers, sales, and support centers by providing accurate address data for your customer facing employees.
How easy is it to maintain BusinessObjects Data Quality XI for SAP® Solutions after implementation?
Ongoing maintenance should be minimal. Once the solution is implemented and configured, typically maintenance will only be required when you receive postal directory updates, upgrade to a new data quality release, or decide to change your application or business rules.
What are the benefits of a data quality solution?
The biggest benefit is the confidence you have that your data is accurate. A data quality solution also allows you to:
- Manage customer data in different formats initially residing in separate databases
- Build and maintain successful relationships
- Better understand and service your customers
- Enhance knowledge management and business intelligence initiatives with reliable and accurate information
- Deliver clean, reliable data throughout your expanding information supply chains to all varieties of operational and analytical applications throughout your enterprise
Data Quality for:
Resources
- Data Quality XI for SAP Systems
View Demo - Data Quality for SAP - 227KB PDF
- Data Quality from Business Objects - 452KB PDF
- Technology - Data Quality XI