Knowledge Accelerator

Why User Training?

You've just invested time, resources, and money into your new business intelligence (BI) software. Now what? You need to ensure your business users understand fully the benefits of BI to get the maximum value out of your investment. Without user training, you risk outright rejection of the software, frustration, increased burdens your IT staff, and a lack of results. Your risks are compounded if you have a geographically dispersed workforce and if your employee turnover rate is 10-15%, as is common in most industries.

Organizations that achieve the greatest benefits from their business intelligence software address the impact of technology on users by developing and executing an end-user learning solution.

Knowledge Accelerator is a customizable, Web-based learning and support product that gives you out-of-the-box training and support on a variety of our products. Because it is easy to deploy, easy to use, and always available to end-users, Knowledge Accelerator is the cornerstone of a any learning solution designed to reach large number of users.

"Business Objects Knowledge Accelerator is a relevant, convenient, and cost-effective training solution." Read more

Joni Stonestreet, database analyst
Commerce Bank

Product Availability

Knowledge Accelerator is available on these products:

InfoView XIR2 - PDF 52KB
Web Intelligence Interactive XIR2 - PDF 56KB
Web Intelligence XIR2 - PDF 54KB
InfoView 3.0 - PDF 45KB
Web Intelligence Interactive 3.0- PDF 67KB
Web Intelligence 3.0 - PDF 62KB
Desktop Intelligence - PDF 58KB
Live Office 3.0 - PDF 44KB
Voyager 3.0 - PDF 73KB
Dashboard Builder 3.0 - Coming Q308 - PDF
Crystal Reports 2008 - PDF 60KB
Xcelsius 2008 - PDF 54KB
Edge Series 3.0 - Coming Q308 - PDF

The Benefits

Since Knowledge Accelerator uses job-specific scenarios focused on the key functionalities and can be fully customized to reflect you company data, you can be assured that end-users are fully and properly trained. Easily delivered to hundreds or thousands of users, Knowledge Accelerator boosts productivity and response to issues impacting the business by driving more consistent and accurate interpretation of data.

Deployment to end-users is easy using either an intranet, file server, learning management system (LMS), or CD. You can also add reference materials to Knowledge Accelerator so that they're available anytime and anywhere.